These Terms and Conditions (“Terms”) govern your access to and use of the website energy-joker.net (the “Site”), the Energy Joker Slot game, and all related services (collectively, the “Services”) operated by Energy Joker Online Gaming Services or its licensed partners.
By accessing, registering, depositing, playing, or otherwise using the Services, you agree to be bound by these Terms in full. If you do not agree, you must not use the Services.
These Terms are a legally binding agreement between you and us. They incorporate our Privacy Policy, Responsible Gaming Policy, Cookie Policy, and any bonus-specific terms.
Important: Gambling involves financial risk. Only play with money you can afford to lose. You must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) to use the Services.
1. Eligibility & Account Registration
1.1 You must be physically located in Germany or another jurisdiction where online gambling is permitted and where we hold the necessary license/authorisation to offer Services.
1.2 You must be 18+ (or older if required locally). We carry out age and identity verification (KYC) at registration and/or before withdrawals.
1.3 Only one account per person, household, IP address, email, phone, payment method, or device is allowed. Duplicate/multiple accounts will be closed and winnings forfeited.
1.4 You are responsible for keeping your login details confidential. Any activity on your account is deemed to be carried out by you.
1.5 We reserve the right to refuse registration, suspend or close accounts, and withhold funds if we suspect fraud, money laundering, underage play, abuse, or breach of these Terms.
2. Deposits, Withdrawals & Transactions
2.1 Deposits are made in Euro (€) only via accepted German-friendly payment methods (Sofort, Giropay, PayPal, credit/debit cards, bank transfer, etc.).
2.2 Minimum deposit: usually €10–€20 (check current limits in cashier).
2.3 We do not charge deposit fees, but your payment provider might.
2.4 Withdrawals are processed to the same method used for deposit (where possible) or bank transfer. Minimum withdrawal: €20–€50 (varies).
2.5 Withdrawals are subject to KYC verification (ID, proof of address, payment method ownership, etc.).
2.6 Maximum withdrawal limits per transaction/day/week/month apply (check cashier or contact support).
2.7 Processing time: 1–5 business days (faster for e-wallets). Delays may occur due to verification or bank holidays.
2.8 We may deduct fees if withdrawal is requested without sufficient wagering (bonus abuse).
2.9 You are responsible for any taxes on winnings in accordance with German law.
3. Bonuses & Promotions
3.1 All bonuses (welcome offer, free spins, reloads, cashback) are subject to separate bonus terms displayed at claim time.
3.2 Typical wagering requirements: 30–40× bonus amount (sometimes bonus + deposit).
3.3 Game contribution: Energy Joker Slot and most slots usually 100%; table games/live casino often lower or excluded.
3.4 Maximum bet while wagering: usually €5 per spin/round.
3.5 Bonus abuse (e.g., low-risk betting patterns, bonus hunting across accounts) results in bonus forfeiture and possible account closure.
3.6 Free spins winnings are credited as bonus funds and subject to wagering.
3.7 We reserve the right to cancel bonuses, winnings, and close accounts for bonus abuse or irregular play.
4. Game Rules & Fair Play – Energy Joker Slot
4.1 Energy Joker Slot is provided by Playson and uses certified RNG for fair, random outcomes.
4.2 RTP: 95.74%. Max win: up to 5,000× stake. All game features (Hold and Win, jackpots, multipliers) are as displayed in-game.
4.3 Malfunctions void all pays and plays. In case of disconnect, re-login to resume unresolved games.
4.4 You agree not to exploit errors, use bots, scripts, or any automated means to play.
4.5 We may void bets/winnings if we detect cheating, collusion, or technical exploitation.
5. Responsible Gaming
5.1 We promote responsible gambling (see our Responsible Gaming Policy for full details).
5.2 You can set deposit/loss/wager/time limits, take time-outs, or self-exclude at any time.
5.3 Self-exclusion is binding and irreversible during the chosen period.
5.4 If we believe your gambling is harmful, we may restrict your account and refer you to support organisations.
6. Intellectual Property & Content
6.1 All content (logos, graphics, text, software, Energy Joker branding) is our property or licensed to us.
6.2 You may not copy, reproduce, modify, distribute, or commercially exploit any part of the Services without permission.
7. Limitation of Liability
7.1 Services are provided “as is” without warranties of any kind.
7.2 We are not liable for losses due to misuse of account, technical issues beyond our control, force majeure, or your failure to comply with these Terms.
7.3 Our total liability shall not exceed the amount you deposited in the last 12 months.
7.4 Nothing in these Terms excludes liability for fraud, death/personal injury caused by negligence, or other non-excludable liabilities under German law.
8. Termination & Account Closure
8.1 You may close your account at any time by contacting support.
8.2 We may suspend or terminate your account immediately if you breach these Terms, engage in prohibited activities, or for regulatory reasons.
8.3 Upon closure, remaining balance (after verification) will be paid out (subject to fees/limits). Bonus funds may be forfeited.
9. Governing Law & Dispute Resolution
9.1 These Terms are governed by the laws of Malta (or the jurisdiction of our operating license) and the laws of the Federal Republic of Germany where applicable.
9.2 Disputes shall first be attempted to be resolved amicably via support.
9.3 If unresolved, disputes shall be submitted to the competent courts in Malta or your place of residence in Germany (consumer protection rules apply).
9.4 You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/odr
10. Changes to Terms
10.1 We may update these Terms at any time. Significant changes will be notified via email or prominent notice on the Site.
10.2 Continued use after changes constitutes acceptance.
11. Contact Us
For questions, complaints, or support: Email: support@energy-joker.net Live Chat: available 24/7 on the Site
By using Energy Joker, you confirm that you have read, understood, and agree to these Terms and Conditions.
Play responsibly. Enjoy Energy Joker Slot safely.